Strictly Necessary Cookies
These cookies are required in order to meet the functionality of the website itself. These include (but are not limited to) accessing secure areas of the website, the shopping basket, and the checkout process. Without these cookies, services that you have requested cannot be provided.
These cookies collect information about how you make use of the website - which pages you've visited, errors that you encounter and so on. They do not identify you in any way or collect any personal information about you, and any information collected via these mechanisms in aggregated and examined in bulk so that you remain anonymous. Examples of this include Google Analytics and affiliate tracking (so that we know who sent you to our site).
Our site uses two session cookies, named CAKEPHP and session, which fall under the 'strictly necessary' classification. These help us provide the base functionality of the site, and are automatically set when you use the site. They expire either when you finish your session, or if the session is abandoned for too long.
The site also uses Google Analytics, which comes under the 'performance' classification. These are used to collect information about how the site is used, how often it is used and where from, and which pages have been visited on the site. All information is anonymous and aggregated to ensure your privacy. Google Analytics involves several cookies, including __utma, __utmb, __utmc, __utmz, _ga and _gat. Click to read more about Google Analytics tracking.
You can configure your web browser to delete cookies. In IE browser versions select 'safety' on the command bar in your internet browser window. You can then select 'delete browsing history' and choose to delete cookies. For other browsers search 'tools' and 'options' for cookies and clear browsing history.
We are committed to protecting your privacy and the safety of your personal data. We are also committed to fulfilling our obligations under current legislation.
Any personal information that you provide to us will be held securely and will not be passed on. However, if your details have been provided in relation to a query/complaint, your details may need to be passed on to our business partners to assist in this process.
This privacy statement only applies to this website and not to any third party sites for which links may be provided on this website.
We will not transfer your information outside the European Economic Area, although we have no control over the route that the data will travel between your computer and our host website.
Ipark Glasgow will not collect any personal data about you when accessing this website or mobile apps except where it is specifically and knowingly provided, or where it is necessary for us to process for the purposes of the provision of goods or services, and where there is a valid legal basis for doing so.
Information We May Collect From You
We may collect and process information that you provide directly, by:
- Filling in forms on our website(s) or via mobile apps
- The information you submit about yourself and your property, contacts, calendar information and location data.
If you contact us we may keep a record of that correspondence.
Examples of personal data that you may provide to use when using this website or mobile apps, and which we may collect and process are:
- Your name
- Contact telephone number(s) and email address
- Postal address
- Vehicle Registration Number
- Your IP addresses
- The method by which you found our website
- Various information stored in third-party cookies
- Mailing list preferences that you have selected when you have subscribed to any mailing lists via the website
Ipark Glasgow will also collect information about your device, including where available and subject to your cookie and privacy settings, your IP address, operating system type, and browser type. We may share non-personal aggregated statistics about our website visitor traffic patterns with authorised partners, for instance, Google Analytics. We will not however collect, sell or share any information about individual users.
How We Will Use Your Information
We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as may be obvious in the context of collection). Your personal data will be used by us in the following ways:
- To carry out our obligations arising from any agreement that we have with, or concerning you and to provide you with the information, benefits and services that you request from us
- To respond to your enquiries
- To send you any information that you have requested
- To improve our business and the service and/or products we provide
- To comply with our legal obligations
- To comply with demands or requests made by relevant regulators, government bodies or law enforcement authorities in connection with any disputes or litigation
- For market research purposes
We do not collect or compile personal data for release or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
We must have a legal reason to process your personal information. Your information will usually be processed to meet our legitimate interest to facilitate your interest in our business. In those few cases where your consent is required, this will be communicated to you at the point of collection.
Unless otherwise agreed with you, we will not use your personal data for automated decision-making or profiling.
How We Store Your Personal Data
All personal data provided to us via the use of this website is stored on systems with appropriate technical and organisational security measures and controls. These measures are reviewed regularly to make sure they remain appropriate.
The transmission of information via the internet is not completely secure. Although we will use our best endeavours to protect your personal data, we cannot guarantee the security of any third-party infrastructure or application you may use to transmit your data (for example, internet browsers, public wi-fi access).
We may transfer and process your data outside of the UK. Where your personal information is to be transferred outside the UK we will take reasonable steps to ensure that there are appropriate safeguards to protect your information.
We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we will consider our legal, regulatory and professional obligations.
The accuracy of the information that we hold about you is important to us. If any of the personal information we hold about you becomes inaccurate our out of date, or you object or wish to restrict us processing it, please inform us as soon as possible using the contact details above so that we may update our records.
Disclosure of Your Information
We may share your personal data with any member of our group who requires access to that information to assist you with your enquiry, and where relevant, our professional advisers.
Where required by law or regulatory agreement, or where necessary to fulfil our contract with you, we may also disclose your personal data to:
- Other companies that are engaged by us to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us
- Our professional advisers, auditors, and insurance companies
- Regulators, government agencies, law enforcement authorities
- Any relevant ombudsman, dispute resolution body, or court
- Persons or entities connected with any sale, merger, acquisition, disposal or similar change in the organisation of our business
Legal Basis for Processing
For personal data which is not 'sensitive personal data' or 'special categories of personal data' under the relevant data protection laws, unless otherwise notified, we rely on a condition known as 'legitimate interests' in order to process your personal data for the purposes specified above.
We will ensure that the collection and processing of your personal data is kept to a minimum with regards to the amount of data collected and the extent of any processing and will be proportionate to meet our legitimate interests.
If applicable, we will only process 'sensitive personal data or 'special categories of personal data' where you have provided your explicit consent to do so via a separate consent form referencing this privacy notice, or where there is an alternative legal basis for processing under the relevant data protection laws.
Links to Other Sites
Our website, email communications and IT systems may contain links to other websites or services of partners and clients, or of other third parties. The content and privacy policies of any external site are outside of our control, and we do not accept any responsibility or liability for content or policies. It is your responsibility to check the policies of a third-party site before you submit any personal data to them.
You have rights regarding the use of your personal information, including the right to access, correct, delete, restrict or object to our use of it.
If the information we hold about you is no longer accurate, please inform us as soon as possible. We may ask for additional information from you to deal with any request.
If you have any cause for complaint relating to the way that your personal data is held or processed by us, or if you are dissatisfied with our handling of any request by you in relation to our rights, we would request in the first instance that you make a complaint using the contact details published above.
You have the right to make a complaint relating to data protection to the Information Commissioner's Office (ICO).
We may email to notify you of any changes where we need to process your personal data for reasons you may not expect based on the content of this privacy notice.